Processing of petitions and queries related to Banco de España’s Central Credit Register (CIR)


  • Processing of requests to exercise the rights of access, rectification and cancellation regarding data contained in the Central Credit Register (CIR).
  • Monitoring the quality of the call center provided by Banco de España to CIR users.

Legal basis

Performance of a task carried out in the public interest or in the exercise of official authority vested in the controller pursuant to Law 44/2002, of 22 November, on measures to reform the financial system.

Categories of data subjects

  • Applicants/petitioners
  • Legal representatives

Categories of personal data

  • Identification data: Name, surname, ID or Passport number, electronic signature, signature, personal register number
  • Contact data: Phone number, e-mail, postal address
  • Academic and professional data: Professional position
  • Economic and financial data: Information about financial risks
  • Personal characteristics data: Voice, nationality, age, data and place of birth

Retention period

Personal data shall be retained for the time necessary to fulfil the purpose for which they were collected and to allocate any liability arising from said purpose and from the processing of the data.

Security measures

Security measures provided for in Annex II of Royal Decree 3/2020, of 8 January, which regulates the National Security Scheme in the field of Electronic Administration.


  • Reporting institutions
  • Courts of Justice
  • Other competent public authorities

International transfer of data


Data controller

Banco de España
NIF: Q2802472G

Data Protection Officer

Division of Governance and Transparency
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Exercise of rights and complaints

You can check whether it is mandatory for you to provide your personal data, as well as the procedure to exercise your rights, withdraw your consent if applicable and lodge a complaint before the Data Protection Officer or the Spanish Data Protection Agency at our Privacy Policy