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For the public

This hub is designed to help members of the public interested in our services interact with the Banco de España. Here, you can access the services we offer, including the Library, our Historical Archive, the Complaints service, the BELab data laboratory and statistical information. You can also carry out procedures such as opening a direct account, exchanging unfit banknotes and requesting reports from the Central Credit Register. This section also provides access to information from the Bank’s Official Registers and to our virtual office, where all our online procedures can be performed.

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Virtual Office

Guided tours