About us

Bilbao

The main facade of the Bilbao branch office
The main facade of the Bilbao branch office
Address

C/ Gran Vía de D. Diego López de Haro, 10 
48001 Bilbao

Telephone: (34) 944 238 504

Contact form

Services

The Banco de España's Bilbao branch office operates with credit institutions and offers the following services to the general public:

  • The exchange of pesetas into euro.
  • The withdrawal from circulation of counterfeit banknotes and coins.
  • The exchange of damaged banknotes.
  • Government debt subscription.
  • Applications for information from the Central Credit Register (CCR).
  • The processing by the Market Conduct and Claims Department of complaints and enquiries about the banking services provided by credit institutions.
  • Register of documents
Business hours

From Monday to Friday: 9.30 to 14.00
Closed: Saturdays, Sundays and public holidays

During the local holiday week, and on December 24 and 31, the schedule may be modified for some services. It is recommended to consult the agency beforehand.

Public Holidays 2020:1 and 6 January; 19 March; 9, 10 and 13 April; 1 May; 25 and 31 July; 15 and 28 August; 12 October; 8 and 25 December.

THE SERVICES TO THE GENERAL PUBLIC WILL BE REQUESTED BY APPOINTMENT TO THE PHONE NUMBER 944 238504 OR TO THE CONTACT FORM

Location map
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How to get here

Metro

  • Estación de Abando (líneas 1 and 2)

Bus

  • Gran Vía 8 (líneas 28, 56, 72, 77 and A7)

Tren Cercanías

  • Estación de Abando Indalecio Prieto (líneas C1, C2 and C3)

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