About us


The main facade of the Bilbao branch office
The main facade of the Bilbao branch office

C/ Gran Vía de D. Diego López de Haro, 10 
48001 Bilbao

Telephone: (34) 944 238 504

Contact form


The Banco de España's Bilbao branch office operates with credit institutions and offers the following services to the general public:

  • The exchange of pesetas into euro.
  • The withdrawal from circulation of counterfeit banknotes and coins.
  • The exchange of damaged banknotes.
  • Government debt subscription.
  • Applications for information from the Central Credit Register (CCR).
  • The processing by the Market Conduct and Claims Department of complaints and enquiries about the banking services provided by credit institutions.
Business hours

From Monday to Friday: 8.30 to 14.00
Closed: Saturdays, Sundays and public holidays.

Public Holidays 2019:1 January; 19 March; 18, 19 and 22 April; 1 May; 25 and 31 July; 15 and 23 August; 12 October; 1 November; 6 and 25 December.

Location map
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How to get here


  • Estación de Abando (líneas 1 and 2)


  • Gran Vía 8 (líneas 28, 56, 72, 77 and A7)

Tren Cercanías

  • Estación de Abando Indalecio Prieto (líneas C1, C2 and C3)

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