About us

Santa Cruz de Tenerife

The main facade of the Santa Cruz de Tenerife branch office.
The main facade of the Santa Cruz de Tenerife branch office.
Address

C/ Viera y Clavijo, 37
38004 Santa Cruz de Tenerife

Telephone: (34) 922 284 808

Fax: (34) 922 270 999

THE SERVICES TO THE GENERAL PUBLIC WILL BE REQUESTED BY APPOINTMENT.

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In case of difficulty in using the appointment application, please contact the telephone number 913 385 000 (from 8.00 a.m. to 3.00 p.m., mainland hours)

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Services

The Banco de España's Santa Cruz de Tenerife branch office operates with credit institutions and offers the following services to the general public:

  • The exchange of euro banknotes and coins.
  • The withdrawal from circulation of counterfeit banknotes and coins.
  • The exchange of damaged banknotes.
  • Government debt subscription.
  • Applications for information from the Central Credit Register (CCR).
  • The processing by the Institutins' Conduct of complaints and enquiries about transparency regulations and banking good practice criteria.
  • Register of documents.
Business hours

From Monday to Friday: 8.30 to 14.00
Closed: Saturdays, Sundays and public holidays

During the local holiday week, and on December 24 and 31, the schedule may be modified for some services. It is recommended to consult the agency beforehand.

Public Holidays 2021: 1 and 6 January; 2 February; 1 and 2 April; 3 May; 16 July; 16 August; 12 October; 1 November; 6 and 8 December

Location map
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How to get here

Bus

  • Bus interchanger (lines 902 and 914)

Related Information