Accessibility Contents

Accessibility statement

Banco de España is committed to making its websites accessible, in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of public sector websites and applications for mobile devicesOpens in a new window.

This accessibility statement applies to the following websites:

Compliance status

These websites are partially compliant with Royal Decree 1112/2018, due to the exceptions and lack of compliance in the aspects indicated below.

Inaccessible content

The content listed below is not accessible for the following reasons:

  • Lack of compliance with RD 1112/2018.
    • There may be markup errors on the websites and final documents, although work is being done to improve them.
  • Disproportionate loading.
    • Not applicable
  • The content is not included in the scope of applicable legislation.
    • There may be content or word processing files in PDF or other formats published before 20 September 2018 that do not fully meet accessibility requirements.

Drafting of this accessibility statement

  • This statement was drafted on 20 March 2019.
  • The method used to draft the statement was a self-assessment carried out in-house.

Last revision of the statement: 20 March 2019.

Comments and contact information

You can send messages about accessibility requirements (Article 10.2.a of RD 1112/2018), such as:

  • Reporting any possible non-compliance by these websites
  • Reporting other difficulties with access to content
  • Asking any other question or providing any suggestions related to the accessibility of these websites

Using the online formOpens in a new window or by calling the User Help Centre +34 91 338 6666.

Messages will be received and processed by the Governance and Transparency Division.

Application procedure

The claims procedure set out in article 13 of RD 1112/2018 will enter into effect on 20 September 2020.

Optional content

The websites indicated here are constantly changing, including improvements to accessibility.

Browsers supported
Browser familySupport level
Chrome 100% supported
IE 11 100% supported
Firefox  supported
Safari partly supported
Opera supported
Definition of support levels
  • Browser 100% supported: The presentation, display of content, navigation and functionality are optimal.
  • Browser supported: The display of content, navigation and functionality are the same as for the "browser 100% supported", but with a minimum degradation of the presentation layer.
  • Browser partly supported : The display of content, navigation and functionality are the same as for the "browser 100% supported", but with a slight degradation of the presentation layer which must never affect the display of content.

Browser information

You can see basic information on the browser being used at the following link.This information may be requested by the technical services of Banco de España in order to facilitate the resolution of certain incidents.

Brief user guide

Where am I?

A route indicator has been incorporated to guide users; this locates the page being viewed in relation to the hierarchy of the website content and also allows the various levels of content to be browsed through links. For example, if the user is at the page containing the history of the Banco de España, located in the About us section, the content of the browser indicator will be as follows: Home > About us > From the Banco de San Carlos to the Banco de España

Detalle del indicador de ruta

Also, with the aim of facilitating the user's location, each section has its own set of colours which are applied to the following elements: background of the main page header, which corresponds to the name of the section, the icon of the non-organised lists, and the background of the header Related information in the right column, as can be seen in the following image:Detalle del indicador de ruta

Web Map

All pages of link to the Web MapOpens in a new window section, which can be accessed using the Web map link in the upper browser menu of the website. This section provides an overview of the structure of the Banco de España corporate website and can be used to access any of its sections.


The first page header (marked with H1 label) indicates the name of the section in question. This is followed by a second-level header (H2 label) indicating the name of the page itself. Depending on the case, a third-level header may also be displayed (H3 label), etc. The correct XHTML mark-up of headers helps users with impaired vision or motor disability to move faster around the content of the website document. For example, JAWS users can use the INSERT + F6 key combination to access all page headers.


Informative images include explanatory texts through the “alt” attribute, which summarises the content to be transmitted to users of screen readers or voice browsers. The decorative images have been incorporated by means of the website's style sheets.

Font size

The pages of use relative font sizes so that users may increase or decrease the size of the text using their browser options. These options are normally available in the View menu, Text size option, or directly through the Control (CRTL) + key combination to increase the size or the Control (CRTL) - key combination to decrease it. It is also possible to hold down the Control (CTRL) key while moving the mouse wheel up or down.


In cases where the text of the link does not sufficiently describe its content, titles have been used (“title” attribute) to provide more information on the destination of the link. New browser windows do not open without prior warning to users. Therefore, this icon is always used Abre en nueva ventana , with the text Link in a new window in the “alt” attribute so that users of screen readers or voice browsers are also aware of this information.

Detalle del indicador de ruta

Acronyms and abbreviations

The acronyms and abbreviations used at have been semantically marked to describe their meaning when they are first displayed on-screen. This benefits both users of non-visual browsers, who can quickly identify each acronym or abbreviation in the document and learn its meaning, as well as users of visual browsers who gain contextual information, as can be seen in the image.Detalle de la información contextual de las abreviaturas


The portal only uses tables to show table data which are labelled with “scope” or “id” attributes to allow non-visual browsers to associate table headers with their respective rows and to relate the information to the captions (CAPTION label) and to the summaries of their content (“summary” attribute), thereby making them easier to understand.