PLEASE BOOK AN APPOINTMENT FOR SERVICES RELATING TO CASH, GOVERNMENT DEBT AND THE CENTRAL CREDIT REGISTER.
Should you have difficulty in booking an appointment online, please call 913 385 000 (lines open from 8.00 - 15.00 CET).
The Banco de España in Madrid operates with credit institutions and offers the following services to the general public:
Monday to Friday: 8.30 to 14.00.
Saturdays, Sundays and public holidays: closed.
The hours for some services may change during the local holiday week, and on 24 and 31 December. Please check with the branch office beforehand.
2024 Public Holidays: 1 January, 28 and 29 March, 1, 2 and 15 May, 25 July, 15 August, 1 November, 6 and 25 December
By metro
By bus
By suburban trains (Cercanías)
The guided tours take visitors in the most emblematic areas of the building located by Plaza de Cibeles.
The heritage tour is reserved for groups from schools and universities, cultural and non-profit organisations.
Exceptionally, and where possible, requests from individuals may be accepted.