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Claims Report 2020

12/07/2021

Claims Report 2020

Series: Complaints Report and Compendium of best banking practice criteria.

Author: Banco de España.

Topics: Institutions’ conduct | Financial institutions, Banks | Exchange rates | Payment systems | Credit.

Full document

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Claims Report 2020 (12 MB)

Main messages

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ESTADÍSTICAS 2020 (2 MB)
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CRITERIOS (3 MB)
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PRESENTACIÓN DEL GOBERNADOR (687 KB)
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Introducción (190 KB)
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Consultas más significativas (264 KB)
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Report in brief (317 KB)

Details of the Claims Report 2020

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