Information Desk

Authorisations and accreditations See less

• Activity licence
• Registration in official registers
• European covered bond programmes

Financial information required from supervised entities See less

• Credit institutions
• Electronic money institutions
• Payment institutions
• Currency exchange bureaux
• Specialised lending institutions (SLIs)
• Real estate credit intermediaries and Real estate lenders
• Payment service providers
• Mutual guarantee companies
• Appraisal companies

Reporting to the CCR required from supervised entities See less

• See all
• Information for the Central Credit Register
• Branch offices

Regulations, guidelines and recommendations See less

• Memoranda of Understanding on supervisory matters
• Financial auxiliaries
• CCR, transparency and consumer protection
• Accountancy and external audit
• EBA – Harmonised information
• EncuenTRA
• Banco de España supervisory guidelines
• FAQs on regulatory and disciplinary rules for supervised entities
• Banco de España recommendations
• Authorisation and licensing requirements for banking activity
• Bank solvency
• TIBER-ES

Cash and cashier services See less

• Cash services
• Authorisation of banknote reproduction for advertising purposes
• Suspected counterfeit banknotes and coins
• Request to exchange defective or damaged banknotes
• Exchange of banknotes and coins for others of a different denomination
• Training programme for cash professionals
• The recirculation of euro banknotes and coins
• Become more familiar with your banknotes and coins

Payment systems and infrastructures See less

• TARGET-Banco de España
• Technical applications
• Eurosystem projects
• AMI-Pay Spain
• AMI-SeCo Spain
• Wholesale digital token experiments
• Technical connection to the Banco de España
• Interbank Deposit Settlement Service

Information sent by banks See less

• Customer service departments and ombudsmen
• Entities belonging to advertising self-regulatory systems
• Primary public financial statements
• Annual banking report
• Interchange fees and merchant service charges

Official registers See less

• Register of agents and distributors
• Register of branches of supervised entities
• Registers of institutions