Transparency and accountability as drivers of institutional cultural change
A comparative analysis of 35 central banks and supervisory authorities
This study presents a comparative analysis of 35 central banks and supervisory authorities to assess how transparency and accountability strengthen the legitimacy of, and public trust in, independent institutions whose decisions have significant economic and social implications.
Many of these institutions go beyond minimum legal transparency requirements by developing digital communication strategies, tailoring their messages to different audiences, promoting financial literacy and creating opportunities for public engagement to better explain their policy decisions. Nevertheless, important challenges remain, particularly as regards evaluating the impact of transparency policies, measuring the effectiveness of communication strategies and using artificial intelligence.
KEY FINDINGS