CIENxCIEN (one hundred percent) is a podcast on the latest economic, technological and social developments, brought to you by people working at the Banco de España. We want to throw open our doors and tell you about what we do, how we do it and the impact it has on your day-to-day life.
These down-to-earth yet rigorous podcasts will blend the simplicity of conversations between colleagues with the professionalism of our work in different areas, placing all our expertise at your disposal.
05/06/2026
Durante mucho tiempo hemos hablado de sostenibilidad como si fuese una etiqueta, algo que se consigue y en torno a lo que construir un relato. Pero ¿y si en realidad fuese otra cosa? ¿Y si fuese un activo clave para generar valor, mejorar la eficiencia y garantizar el futuro?
Series: Sustainability, Inside the Bank
Series: International
International trade
Series: Sustainability, Women in Economy
Climate change and green transition
Series: Economy, Inside the Bank
Banco de España
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26/05/2026
Financial inclusion of immigrants: the banking barrier for those in an irregular situation
Financial inclusion is a key part of immigrants’ integration. Overall, there is no significant financial inclusion gap between immigrants and the Spanish-born population. The exception is immigrants in an irregular situation, for whom opening a bank account is often an insurmountable barrier, leaving them financially excluded.
06/05/2026
How to complain when your bank leaves you on ‘read’ Series: Regulation and Supervision, Inside the Bank
We interact with our banks on an almost daily basis, and in such a close relationship, it’s natural for disputes to arise sometimes. But do you know when, how and why you can make a complaint to your bank? Join us as Nieves Prieto tells us about the stories and people behind past complaints and the role played by the Banco de España, which offers the public a one-to-one complaints service.
Institutions’ conduct
20/03/2026
Institutions’ conduct
18/06/2025
Institutions’ conduct
01/04/2025
Institutions’ conduct
26/03/2025
Trouble with your bank? When to turn to the Banco de España
Thousands of bank customers lodge complaints with the Banco de España. Although these often fall outside its remit, 80% of the opinions it is able to provide are accepted by banks. Knowing when (and when not) to bring complaints to the Banco de España's Complaints Service will help make this public service even more effective.
28/06/2024
Institutions’ conduct
