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Contact us

To formally contact the Banco de España, please follow any of the officially established procedures (e-mail is not a valid alternative).

  • Headquarters
    • Postal address:

      Banco de España

      C/ Alcalá, 48

      28014 Madrid

      Banco de España telephone (switchboard) : +(34) 91 338 50 00

  • Cash and Issue

    Information on banknotes and coins

  • Central Balance Sheet Data Office

    Enquiries exclusively for companies which provide their accounting information

  • Claims Service

    Enquiries concerning bank transparency regulations and claims.

    Oficina Virtual ReclamacionesOpens in a new window

    • Tel.: (34) 91 338 8830
  • Historic Archive and Numismatic Office

    Information, enquiries and requests for appointments

  • Institutional image

    Enquiries or requests concerning the institutional image

  • International financial transactions - Financial Institutions

    Enquiries concerning the filing of international financial transactions

  • International financial transactions - Individuals and companies

    Enquiries concerning the filing of international financial transactions

  • Library

    Comments and suggestions on this service

  • Media

    Media enquiries

  • Monetary Offences Investigation Brigade

    Enquiries concerning counterfeit coins

  • Payment Systems

    Information and enquiries concerning securities clearing and settlement and payment systems

  • Publications

    Information

  • Registries of institutions

    Enquiries concerning the institutions registered in official registers

  • Statistical information

    Statistical information and enquiries

  • Training and Recruitment Division
  • Virtual Office

    Electronic office. Transactions on-line.

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