About us

Madrid

Address

C/ Alcalá, 48
28014 Madrid

Some services are located at:
C/ Alcalá, 522
28027 Madrid

Telephone: (34) 91 338 5000

Services

The Banco de España in Madrid operates with credit institutions and offers the following services to the general public: the exchange of pesetas into euro; the withdrawal from circulation of counterfeit banknotes and coins; the exchange of damaged banknotes; government debt subscription; applications for information from the Central Credit Register (CCR); and the processing by the Claims Service of complaints and enquiries about the banking services provided by credit institutions.

Business hours

From Monday to Friday: 8.30 to 14.00
Closed: Saturdays, Sundays and public holidays

Public Holidays: 1 and 7 January; 18, 28 and 29 March; 1, 2 and 15 May; 15 August; 12 October; 1 and 9 November; 6 and 25 December.

Location map

<img src="http://maps.google.es/maps?f=q&amp;source=s_q&amp;hl=es&amp;geocode=&amp;q=Banco+de+Espa%C3%B1a,+Madrid&amp;aq=0&amp;oq=Banco+de+&amp;sll=40.418836,-3.694736&amp;sspn=0.007261,0.016512&amp;vpsrc=0&amp;ie=UTF8&amp;hq=&amp;hnear=Banco+de+Espa%C3%B1a&amp;ll=40.418838,-3.694732&amp;spn=0.007261,0.016512&amp;t=m&amp;z=14&amp;output=embed" alt="" /> To enlarge the map